Service status
System status.
An automated status feed is on the way. Until it is live, this page will not pretend to show real-time health: here is what Elevate runs, and exactly how to reach a human if something looks wrong.
If something is wrong right now
Tell us and we will tell you what we know.
Email support@elevatesaas.com or open the in-app chat. During an incident we contact affected tenant admins directly rather than waiting for you to refresh a page.
Coverage
Services the status page will cover.
- Elevate VMSapp.elevatesaas.com
- Elevate Recruitrecruit.elevatesaas.com
- MELmel.elevatesaas.com
- Agentic Marketplaceagents.elevatesaas.com
- Public API (v1)api.elevatesaas.com
- Webhooks & event deliveryEvent bus and outbound webhooks
- Billing & paymentsStripe-powered
- Email deliveryInvoice and notification email
Uptime commitments
Set in your agreement, not on this page.
Availability targets and any service credits are defined in your contract and vary by tier. Your account team has the exact terms: and if you are still evaluating, ask and we will put them in front of you before you sign anything.